- Customizable Heat & Vibration — Choose from 3 heat levels and 3 vibration modes, allowing you to create a personalized knee massage experience at home, in the office, or while traveling.
- Red Light & Memory Function — Built-in red light feature plus memory function that remembers your last settings, making it easy for seniors and frequent users to start quickly.
- LED Touch Panel & Auto Shut-Off — Intuitive LED touch screen for simple control, with a 10-minute auto shut-off function for safe and worry-free use.
- Cordless 3000mAh Rechargeable Battery — Enjoy multiple sessions per charge with long-lasting power. Includes a USB-C cable (70 cm) and American plug charger for convenient charging.
- Gift-Ready Packaging — Comes in a presentation box with user manual, making it an excellent choice for family gifts and everyday relaxation.
Frequently Asked Questions
Shipping typically takes 3–8 business days for U.S. orders. Please note that processing time (1–2 business days) may apply before your tracking number is issued.
Once your order is shipped, you’ll receive an email with a tracking number and a link to follow your package in real time. You can also track your order through our Order Tracking page.
If your order hasn’t been processed yet, we can update your shipping details. Please contact us immediately after placing your order. Once the order is shipped, we can no longer change the address.
Yes! We offer worldwide shipping, although delivery times and rates may vary depending on your location. You’ll see available options during checkout.
We accept major credit/debit cards, PayPal, Apple Pay, and Google Pay (depending on your region). All transactions are encrypted and processed securely.
Our support team is available via email or chat. Simply visit our Contact Us page or reply directly to your order confirmation email. We usually respond within 24–48 hours.
Absolutely. We use industry-standard encryption to keep your information private and secure. Your details will never be sold, rented, or shared with third parties.
Yes, we offer refunds and returns for damaged or defective items. If you receive an item that’s faulty or not as described, please contact us within 7 days of delivery with a clear photo or video of the issue. For change-of-mind returns, policies may vary — reach out to our support team to confirm eligibility.
If your tracking shows no movement for over 15 business days, please reach out to us. We’ll coordinate with the courier and issue a replacement or refund if the package is confirmed lost.
Most of our U.S. shipments are tax and duty-free. However, for international orders, customs fees or import taxes may apply depending on your country’s regulations. These charges, if any, are the responsibility of the customer.